AIA Vitality Program
AIA Vitality is a personalised health and wellbeing points rewards program to support AIA Vitality members to make healthier lifestyle choices. AIA has partnered with Sonya Douglas since 2017 to offer Vitality Nutrition Assessments to help eligible members learn more about their eating habits and how to improve them.
Save 75% Per Visit
Earn Up To 2000 Points
3 Visits Annually
30 Years Experience
Sonya has over 30 years of experience as an Accredited Practising Dietitian and Nutritionist and is the Founder and Director of Dietwise, Perth’s leading private nutrition practice. She has also been awarded the status of Credentialed Eating Disorder Clinician. Learn more about Sonya’s qualifications, training, and expertise.
Eligibility to AIA Vitality is through AIA Health Insurance and AIA Life Insurance policies only. You can receive up to 3 sessions in your AIA Vitality membership year if you are eligible under your policy. When booking you will need to provide your AIA Vitality Membership number.
The AIA Vitality program offers up to 80% discount on Sonya’s standard fees. Your out-of-pocket fee will be $35.00 for the initial session and $25.00 for each review (up to a maximum of 2 reviews per membership year).
In your 12-month membership year you are eligible to earn up to a total of 2000 points from your Vitality Nutrition Assessments- 1000 AIA Vitality Points for your initial and 500 points for each review, capped at 2 per year.
Sonya will register your points on the online portal after the session, and once payment has been processed. Delays in logging points can occur if your membership number is incorrect.
If you cannot see your points allocated, please contact our Care Coordinator. If we confirm the points have been logged but the points aren’t showing the AIA Vitality Member Services team on 1800 848 254. On occasions, the AIA portal is offline. If this happens, Sonya will re-try to log your points the following day.
You can book online and you will receive a confirmation email. Please book using the same name known to the AIA Vitality program. You will also need your AIA Vitality Membership Number when booking. Alternatively, you can book by calling (08) 9388 2423 Monday to Friday 8:30am to 5:30pm AWST and Sat 8:00am to 1:00pm AWST or emailing email@example.com.
You can chat to Sonya either face-to-face (if you live in WA), or by phone or videocall. Videocalls use Halaxy, our secure platform; the link will be emailed after you book. Please take note of your appointment time as Sonya is based in WA and the time zone will differ.
Once you book, a New Client Intake Form will be emailed for you to complete and submit online before your session. It takes about 10 minutes to complete and provides valuable information to maximise the value of your session. For video calls, keep an eye on the computer screen for the ‘Join’ button to pop up which means Sonya has entered the virtual room and is ready to start. Sonya makes every attempt to run on time however short delays may occur due to the nature of this work. We thank you for your understanding and patience. If you are unable to wait, please call us on (08) 9388 2423 to reschedule.
Please ensure you have completed and submitted the online AIA New Client Intake Form emailed to you. Feel free to share any relevant blood results, medications, or reports with Sonya during or prior to the consultation. These can be emailed to firstname.lastname@example.org. Choose a quiet space for your consultation to ensure good sound quality and minimise distraction. Ensure your audio is working, your computer or phone has ample charge and your internet connection is strong and stable.
Sonya will discuss the range of options with you. You may be eligible under Medicare for a Chronic Disease Management Plan (up to 5 visits) or an Eating Disorder Plan (20 visits). Alternatively, rebates from private health insurance can be claimed if you have cover for Dietetics. Sonya’s standard fees will apply or she may match you with one of her other Dietitians at Dietwise who’s fees may be more accessible. Learn more about our fees.
For continuity of care, it makes sense to stay with the same AIA Dietitian, but it is not a rule. Occasionally, your Dietitian may recommend one of the other 2 Dietitians if you require support in an area outside their expertise.